Snowshack Software privacy policy

Snowshack Software LLC makes apps, games, and websites. This policy explains how we handle information across Snowshack websites and products, including Spellshooter 2, Ski Quiver, and Breakerly.

Contact

For privacy questions or requests, email [email protected].

Information we collect

Depending on the product and features you use, Snowshack products may collect account information, contact information you provide, product settings, app content you create, subscription or purchase status, device and diagnostic information, usage information, and feature-specific data such as location or weather-related inputs when you choose to use those features.

The Snowshack website is currently a static site. If you email us, we receive the information you send, including your email address and message contents.

If you join a product beta waitlist (for example, for Ski Quiver or Breakerly), we collect the email address you provide, which product you're interested in, and an optional short message about what you're hoping to use it for. We use this only to notify you about beta access for that specific product. We do not sell this information or use it for advertising. You can request access, correction, or deletion of your waitlist entry at any time by emailing us.

How we use information

We use information to provide and improve Snowshack products, respond to support requests, operate subscriptions or purchases, fix bugs, protect our services, and comply with legal obligations.

Subscriptions, purchases, and third-party services

Some Snowshack products may offer subscriptions, in-app purchases, analytics, crash reporting, cloud services, or advertising. Payments made through an app store are processed by that app store. We do not receive your full payment card details from Apple or other app stores.

If a product uses third-party services, those providers may process information on our behalf or under their own policies. We aim to choose providers that protect user information appropriately. Product-specific privacy details will be kept up to date as each app launches and changes.

Children

Snowshack apps and games are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, contact us and we will take appropriate steps to delete it.

Data retention and deletion

We keep information only as long as reasonably needed for the purposes described in this policy, unless a longer period is required by law, dispute resolution, security, or legitimate business needs. You can request access, correction, or deletion by emailing us.

Your choices

You can choose not to provide optional information, disable device permissions such as location where supported by your operating system, unsubscribe from marketing messages if any are sent, and request deletion of account data where applicable.

California privacy rights (CalOPPA)

This section applies to California residents under the California Online Privacy Protection Act (CalOPPA). The categories of personal information we collect and the categories of third parties with whom we may share it are described above in "Information we collect" and "Subscriptions, purchases, and third-party services." California residents may request access to, correction of, or deletion of their personal information by emailing [email protected], and we notify users of material changes to this policy as described in "Changes."

Do Not Track. Some browsers offer a "Do Not Track" (DNT) setting. Because there is no industry-standard way for websites to interpret DNT signals, the Snowshack website does not currently respond to them. We will update this policy if that changes.

Third-party tracking. The Snowshack website is currently a static site and does not use third-party analytics or advertising cookies to track you across other websites over time. If a Snowshack product later allows third parties to collect personally identifiable information about your online activities across different websites, we will disclose it here.

Security

We use reasonable technical and organizational measures to protect information. No method of transmission or storage is perfectly secure, but we work to keep Snowshack products appropriately protected.

Changes

We may update this policy as Snowshack products evolve. The updated version will be posted here with a new effective date.